- Check if the Websocket ports are open within the VPC.
- Check if any Firewall / Security agent inside VPC / VM blocking the socket connection.
- Check if the browser version is supported. For example, this is a sockjs version details table.
- Ensure VPN / Antivirus not blocking Websocket connectivity.
- Check if enough memory (min 16GB) allocated to Sparkflows.
- Check if the websocket connection is not dropped either by a firewall, proxy or others.